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managed it services

Lewiston Web Solutions offers managed IT services to take the worry and unpredictability out of your business IT needs. Managed services means that instead of the typically break and fix model, we actively shape your IT environment and actively seek to keep you up to date with patches, updated, configuration changes, active monitoring, backups, planning and more.

Managed services are also a philosophical change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients.

We price managed services very simply. You pay per employee and that price includes all of their devices (desktop, laptop, phone, tablet) and then add any other a la carte items you may need. Many companies price this differently with a per device model, but we feel the per person model is much more reasonable way of handling this given the way people work today. A la carte items include servers, storage devices, printers, rogue computers, A/V equipment and cloud storage.

Managed IT Includes:

  • Active monitoring of key components
  • Mangement of patches, security updates, anti-virus,etc.
  • Help desk ticket system that can be used by all of your employees
  • Active monitoring of threats
  • Active IT planning - LWS will let you know what you need and when
  • Quick response to issues
  • Server and storage managements
  • Network management and monitoring
  • Remote desktop capabilities for all computers for quick results
  • Flat rate billing - plan your IT expenses!
  • IT policy development and enforcement
  • We are a part of your organization - not a just another service call.
  • Off-site backup is included! 100GB is included, and only $14/100GB needed after that

Pricing

Our pricing is very straightforward. No fine print. No gotchas. We want you to pay the same price every month or year. That is the whole point of managed services. We manage your IT. You manage your budget.

Cost per employee

  • 1-5 - $35
  • 2-10 - $29
  • 11-15 - $26
  • 16-20 - $22
  • 21-25 - $19

Servers: $40
Cloud storage > 100GB: $14/100GB
A/V: $10

Save 10% paying annually vs. monthly! Payments can be invoiced, or automatically charged to your card or EFT.